Healthcare
Healthcare Systems & Infrastructure
There are many facets to the successful development and management of a healthcare organisation. These include the organisational infrastructure, work environment, IT systems and other supporting elements. If you want to build a good healthcare business, it may be worthwhile to engage a healthcare consultant to provide the right advice and guidance for the project.
Healthcare Policies
A healthcare organisation will not run smoothly without a comprehensive set of policies and procedures. This is imperative for good clinical governance and quality of a healthcare organisation. We will help healthcare organisations or government agencies to formulate good policies and procedures.
Healthcare Operations
Healthcare operations include administrative, financial, legal activities as well as infrastructure and systems management. Added to these and importantly too is the patient care in a healthcare facility. Unless the operations are running smoothly, management will not be able to realise the vision, mission, and goals of the organisation. It is not uncommon to find bottlenecks and areas for improvement or upgrading in healthcare organisations. Management needs to continuously monitor gaps, challenges and staffing issues to find appropriate solutions.
Quality Management
Quality is a concept that is linked to the value we ascribe to a product or service. In healthcare. There are a myriad things to be monitored, in order to achieve or maintain high quality standards. We can use seven fundamental domains of quality in healthcare to define quality, which comprise patient experience, safety, effectiveness, efficiency, equity, timeliness, and sustainability. There must be ongoing reviews of quality and quality systems to ensure that quality standards are met both at organisational level as well as on a national level.
Cost Management
Healthcare costs are spiralling upwards over time. Many healthcare organisations have difficulty managing costs. Cost management entails looking at existing cost structures, costing, pricing systems, studying competitor prices and even understanding the value created. It may also be worthwhile to study the margins for products and services to ensure that the associated revenues are sufficient to cover the costs. Sometimes even innovative ways of cost management can be employed.
Care Integration
Integration of care is a major area of focus of healthcare organisations throughout the world. Integrated care is multi-disciplinary and person-centred care with seamless use of a team comprising multi-disciplinary professionals and facilities (if needed) to enhance care for the patient.
Business Development
In the healthcare business, a single strategy alone does not work for business growth. Multiple strategies, which include both short-term and long-term strategies need to be employed for sustainable growth. The business development strategies have to be customised to each organisation’s needs and circumstances.